Customer Care

Here for your daily routine

Need a shade recommendation or help with your order? Our support team replies within hours with daylight swatch comparisons and clear answers.

How we help

Direct care and guidance

Reach out whenever you need shade matching or order updates.

Daylight shade matching

Fast 24-hour dispatch

30-day gentle guarantee

Pop into our live chat for side-by-side swatch comparisons in natural morning light.

Orders are packed securely in biodegradable materials and shipped right from our studio.

Exchange any gently tried cosmetic item easily if the shade isn't quite right for your skin.

Drop a line

Send us a message

Fill out the form below and our care team will get back to you promptly during office hours (Mon-Fri 9am-5pm EST).